{"id":3,"date":"2021-07-27T10:32:44","date_gmt":"2021-07-27T10:32:44","guid":{"rendered":"https:\/\/verypaych.wpenginepowered.com\/?page_id=3"},"modified":"2026-06-12T03:55:29","modified_gmt":"2026-06-12T03:55:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/verypay.ug\/fr\/privacy-policy\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"
<\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t

Politique de Confidentialit\u00e9<\/h1>\n
\n\t
\n\t\t

Plain-language guide to how we handle your personal data
\nLast updated: 07 April 2026 \u00a0\u00b7\u00a0 Applies in Uganda, Zambia, Senegal and Switzerland<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

<\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t
<\/div> <\/div>
\n\t
\n\t\t
<\/span><\/span><\/span><\/span><\/span>\n\t\t
\n\t\t\t\n
\n\t
\n\t\t

\ud83d\udd12<\/span>Your data is secure<\/strong>
\nEncrypted in transit and at rest<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t

\n\t\t
<\/span><\/span><\/span><\/span><\/span>\n\t\t
\n\t\t\t\n
\n\t
\n\t\t

\ud83d\udeab<\/span>We don’t sell data<\/strong>
\nEver, to anyone<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t

\n\t\t
<\/span><\/span><\/span><\/span><\/span>\n\t\t
\n\t\t\t\n
\n\t
\n\t\t

\u270b<\/span>You’re in control<\/strong>
\nAccess, edit or delete your data<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t

\n\t\t
<\/span><\/span><\/span><\/span><\/span>\n\t\t
\n\t\t\t\n
\n\t
\n\t\t

\ud83d\udccd<\/span>Local accountability<\/strong>
\nA local company handles your data<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

<\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t

Privacy Highlights<\/h2>\n
\n\t
\n\t\t

A quick summary \u2014 the full policy follows below.<\/p>\n

\n
1. Who we are<\/strong>
\nVeryPay provides app-based e-wallet payment solutions. Depending on where you use the service, a local VeryPay company is your data controller \u2014 see the country sections for full details.<\/div>\n
2. What data we collect<\/strong>
\nOnly what we need: your name, contact details, account credentials, payment history, and technical device data. Biometrics (fingerprint \/ face ID) are handled by your device \u2014 we never see them.<\/div>\n
3. Why we use it<\/strong>
\nTo provide the service, keep it secure, meet our legal duties, and (with your consent) send you relevant updates or marketing.<\/div>\n
4. Sharing<\/strong>
\nWith people you pay, our trusted service providers, and authorities when required by law. Never sold. International transfers use contractual safeguards.<\/div>\n
5. How long we keep it<\/strong>
\nAccount data: while active + a short period after. Transactions: up to 10 years, or longer when required by country-specific rules below. Log data: up to 12 months.<\/div>\n
6. Your rights<\/strong>
\nAccess, correct, delete, restrict, port, object and complain. Use the Account details page in the app or email privacy@verysellgroup.com.<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
<\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t

1 \u2014 Who we are<\/h2>\n
\n\t
\n\t\t

Your local VeryPay company is responsible for your data<\/p>\n

VeryPay is a suite of app-based payment solutions for e-wallets \u2014 enabling customers and merchants to manage electronic payments securely and economically.<\/p>\n

Depending on where you use our services, a different VeryPay entity is your data controller:<\/p>\n

\n
\ud83c\uddf8\ud83c\uddf3 S\u00e9n\u00e9gal<\/strong>
\nVeryPay Senegal SUARL<\/div>\n
\ud83c\uddfa\ud83c\uddec Ouganda<\/strong>
\nVerySell Technologies (Uganda) Ltd<\/div>\n
\ud83c\uddff\ud83c\uddf2 Zambie<\/strong>
\nVeryPay Zambia Limited<\/div>\n<\/div>\n

Where your data is stored:<\/strong><\/p>\n

\n
\ud83c\uddfa\ud83c\uddec Uganda users<\/strong>
\nStored in Uganda + Switzerland<\/div>\n
\ud83c\uddf8\ud83c\uddf3 Senegal users<\/strong>
\nStored in Switzerland (currently) subject to transfer conditions<\/div>\n
\ud83c\uddff\ud83c\uddf2 Zambia users<\/strong>
\nStored in Switzerland (currently) subject to transfer conditions<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

2 \u2014 Data we collect<\/h2>\n
\n\t
\n\t\t

Only what we need to provide and improve the service<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Type of data<\/th>\nWhat this includes<\/th>\n<\/tr>\n<\/thead>\n
Basic details<\/td>\nName, email address, phone number, company name, language preference<\/td>\n<\/tr>\n
Account & security<\/td>\nUsername, password, app ID, device identifiers, IP address, operating system, app version<\/td>\n<\/tr>\n
Payments & activity<\/td>\nTransaction history, merchants, amounts, currency, dates and times<\/td>\n<\/tr>\n
Optional<\/td>\nProfile photo or avatar. Biometric login (fingerprint \/ face ID) is processed entirely on your device \u2014 we only receive a pass\/fail signal and never store your biometric data.<\/td>\n<\/tr>\n
VERA chatbot<\/td>\nMessages you send and responses generated. VERA is powered by OpenAI (our data processor). Please don’t include sensitive data \u2014 health info, card numbers \u2014 in chat messages.<\/td>\n<\/tr>\n
Linked wallets<\/td>\nIf you connect a third-party e-wallet: wallet ID, balances, purchase history, geolocation (where enabled). Review that provider’s privacy policy too.<\/td>\n<\/tr>\n
Data about others<\/td>\nIf you add friends or family, you confirm you have the right to share their details with us and will inform them about this policy. Some countries require their consent first.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\u2139\ufe0f We also automatically collect technical data (device model, OS version, approximate location from IP address) when you use the app \u2014 this helps us keep the service secure and running properly.<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

3 \u2014 Why we use your data<\/h2>\n
\n\t
\n\t\t

Clear purposes, recognised legal bases<\/p>\n

Every time we use your personal data, we need a recognised legal reason. Here’s exactly what we do and why:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
What we do with your data<\/th>\nLegal basis<\/th>\n<\/tr>\n<\/thead>\n
Create and manage your account; process transactions and show your balances<\/td>\nContract performance<\/strong><\/td>\n<\/tr>\n
Verify your identity; prevent fraud, identity theft and misuse<\/td>\nLegitimate interests + Legal obligation<\/strong><\/td>\n<\/tr>\n
Improve, secure and personalise the app; troubleshooting and analytics<\/td>\nLegitimate interests<\/strong><\/td>\n<\/tr>\n
Connect you with contacts and linked e-wallets<\/td>\nLegitimate interests<\/strong><\/td>\n<\/tr>\n
Send updates, security alerts, support messages and new feature announcements<\/td>\nContract performance + Legitimate interests<\/strong><\/td>\n<\/tr>\n
Handle complaints and disputes; provide customer support<\/td>\nContract performance + Legitimate interests<\/strong><\/td>\n<\/tr>\n
Meet legal and regulatory duties; respond to lawful authority requests<\/td>\nLegal obligation<\/strong><\/td>\n<\/tr>\n
Protect user safety, VeryPay’s rights and the rights of others<\/td>\nLegitimate interests<\/strong><\/td>\n<\/tr>\n
Marketing and optional features (with your agreement)<\/td>\nConsent<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\u2139\ufe0f Where we rely on your consent, you can withdraw it at any time in app settings or by emailing us \u2014 without affecting anything that’s already happened.<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

4 \u2014 Sharing & international transfers<\/h2>\n
\n\t
\n\t\t

We never sell your personal data<\/p>\n

\u2713 We do not sell your personal data to anyone, ever.<\/div>\n

We may share your data with:<\/strong><\/p>\n